PROJECT MANAGEMENT
an article about differentiated program management
and project implementation the SPACE way by Jim Stefanski, Senior
Principal and Service Delivery Leader, SPACE.
Project management at SPACE is approached
as an integrated process that embraces our clients and the entire
project team. Excellent communication, a pro-active approach to
problem solving and quality assurance for on time and on budget
products are the by-words of the SPACE process, which the entire
process is enhanced by technology but never looses contact with
the" human" element of management.
How is this accomplished?
Communication:
Complex multi-site projects often
undertaken by SPACE require project managers with superior communication
skills. SPACE project management facilitates communication throughout
the entire project team which usually includes: manager of corporate
real estate, real estate broker, building management, client's local
manager, architects (SPACE or others), engineers, consultants, furniture
dealer, cabling contractor and general contractor. It is essential
to keep the project team "talking" or details and possibly bigger
issues will go uncoordinated, or sometimes never discussed.
Pro-active approach: SPACE
managers are trained to schedule, look ahead and anticipate issues
before they become problems for the project team. Through active
communication, issues can be surfaced such as impact of furniture
deliveries, long lead items or even political concerns impeding
project progress. Owing to this approach, managers are leaders and
not plodders at SPACE.
Quality Assurance: Quality
is a by-word at SPACE. Quality begins with good leadership and contracts,
and is integrated throughout the work process. Design and contract
documents undergo peer reviews; however, quality continues to be
supported by communication, technology and written documentation.
SPACE continually challenges itself, on behalf of its clients
to work smarter and better. We have taken our management process
and created web based sites that are shared with the project team.
Through technology we are able to focus the entire project team,
often spread though-out the country or world, in one virtual location.
Through technology, SPACE is able to gain efficiencies and therefore
pass them on to clients in time and fees.
SPACE is a leader in management and technology but it never
loses sight of that human element to the project experience. Sometimes
the best thing to do is just pick up the phone and find out exactly
what your client or project team is thinking...